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123 Live Help Chat

  • Overview
  • Live Video Chat &Text Chat
  • Operator Panel
  • SkypeIn Service
  • Proactive Chat Invitation
  • Spell Checker
  • Chat Transfer
  • File Transfer
  • Image Transfer
  • Co-browsing
  • Multiple Chat Sessions
  • Canned Messages
  • Real-Time Notification
  • Ban IP Address
  • Monitor Traffic
  • Tracking Visitor
  • Track Visitor Referrer
  • Track Visitor Footprints
  • Recognize Return Visitor
  • Statistics Report
  • Traffic Sources
  • Referring Sites
  • Search Engines Statistics
  • Live Keywords Statistics
  • Visitors & Customers
  • Network Location Statistics
  • Operating Systems Statistics
  • Browser Capabilities Statistics
  • Screen Resolution Statistics
  • Performance Management
  • Department Visits Statistics
  • Operator Performance Statistics
  • Marketing Features
  • Advertising Features
  • Custom Logo & Optional Skin
  • Customer Survey
  • Administrator Management
  • Real-Time Operator Monitoring
  • Low Rating Notifier
  • Remote Administration
  • Self-Generating Scripts
  • Edit Multiple Departments
  • Manage Banned User list
  • Custom Built-In Chat Buttons
  • Chat Customer Convenience
  • Queue Notifications
  • Email Chat Transcripts
  • Interesting Smilies
  • Typing Indicator
  • Online/Offline Messaging System
  • Safety Features
  • Miscellaneous
  • Free Installation & Integration
  • Customization
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    RSA Secure Data Transfer
    The RSA technology in 123 Live Help makes sure a secure internet connection when the customer is chatting with the operator, especially they are transferring some important, even sensitive personal information like the FTP, SSH account.

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    3rd Party Integration

    Joomla Live Help Module

    Dotnetnuke Live Help Module

    WordPress Live Help Module

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